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Terms of Service

Last updated June 2, 2026

Plain-English terms for using SaaSyToadCRM. Using the product means you agree to them. Questions? Email saasytoad@gmail.com.

Who we are

SaaSyToadCRM is a product of SaaSyToad (SaaSyToad LLC, San Francisco, CA). In these terms, "we" and "us" mean SaaSyToad, and "you" means the person or business using the product.

Your account

You're responsible for what happens under your account, for keeping your login secure, and for making sure the people you invite follow these terms. Turn on two-factor authentication. Don't share one login across people who should have their own.

Acceptable use

Use SaaSyToadCRM for honest business. Don't use it to send spam, break messaging or email laws, harass people, or do anything illegal. When you send texts or emails through the product, you're responsible for having permission to contact those people and for honoring opt-outs.

Billing

Paid plans are billed monthly or annually at the price for your tier. The price you signed up at is the price we charge. We'll give you notice before any change. If you connect your own third-party providers (for example a phone or email service), you pay those providers directly at their rates.

Your data is yours

You own the data you put into SaaSyToadCRM. We use it to run the service for you, and you can export it. If you cancel, you can take your data with you. How we handle personal data is covered in our Privacy Policy.

Cancellation

You can cancel any time. Monthly plans stop at the end of the current period. We don't trap you with surprise renewals or hard-to-find cancel buttons.

Refunds

If you are not happy with a paid plan, tell us within 14 days of that payment and we will refund it in full. No form to fill in and no reason required. Email saasytoad@gmail.com and a person will handle it.

The refund covers what you paid us for the plan. It does not cover money you spent with a third party you connected yourself, such as Twilio, Stripe or an ad platform, because that money went to them and not to us. After a refund your workspace moves to the free tier and you can still export your data.

The honest disclaimer part

We work hard to keep the product running and accurate, but it's provided "as is." To the extent the law allows, we're not liable for indirect or consequential damages, and our total liability is limited to what you paid us in the prior 12 months. Nothing here takes away rights you have that can't be waived.

Governing law

These terms are governed by the laws of California, United States, without regard to conflict-of-laws rules.

Changes to these terms

We may update these terms as the product grows. If we make a material change, we'll let you know. Continuing to use the product after a change means you accept the updated terms.

Contact

Questions about these terms? Email saasytoad@gmail.com.